Customer References
We hope everyone that deals with us ends up satisfied with the service or advice that they receive. If you have the time we would love for you to provide comments about our service.
Thanks to all the people who have provided feedback or comments.
XannaX have provided the IT infrastructural and desktop services to Telecom International offices and facility sites around the world for the past 11 years. The value that XannaX have brought to our operation has been substantial over the years, based upon responsiveness and a ” can do” attitude to difficult requirements. We are a worldwide 24 x 7 operation for which XannaX provides critical infrastructural support and maintenance to a very high standard. This requires a high level of risk management, a broad institutional operational and business knowledge of TNZI and a high degree of engineering skill. During this time we have had our share of major utility and systems incidents that had the potentially to affect production, service and revenue. The XannaX response has always been on time, no fuss and effective.XannaX also provide high value to TNZI in the areas of projects and compliances. Their core team have strong IP skills that we deploy to assist our network planning and operations initiatives. Their involvement in our projects from inception greatly assists design, implementation and the integration of production systems into our IT operations. XannaX also provide us with compliance services that enable us to mitigate security risks and to meet audit standards in areas such as SOX. I would recommend XannaX to any other companies that have the broad range of requirements we do.
Charles Jarvie, Head of Technology and Operations - March 2010
XannaX provides desktop, network and server support to my companies Beyond and Starfish. They have guided and supported us through significant growth and some leaner times and have always stayed one step ahead in terms of developing technology strategies and pragmatic ways of applying technology. XannaX understands our business needs thoroughly and provides us with a high quality, value for money service. I highly recommend XannaX to all prospective clients.Harry Hall, General Manager - Sept 2009
XannaX have been providing Buchanan Gray, Lawyers, with IT support since our firm’s inception in 2007. One of XannaX’s first tasks was to upgrade our server, a task which XannaX completed promptly and efficiently. XannaX also assisted us with our computers when we moved into new premises during November 2007 and again we were very pleased with the result. XannaX continues to provide us with on-going IT support and have always been available whenever we have needed assistance. We have no hesitation recommending XannaX to prospective users of their services.Russell Buchanan, Partner - Sept 2009
In 2000 we were looking to replace the firm who provided our IT support. Andrew Sloper was recommended to us by the then CE of the Computer Society and after meeting with Andrew and one of the XannaX Directors we made the decision to engage XannaX as our IT Support providers. They appealed to us because they are a small company and understand small business, yet big enough because they have more than one person who can fix your problem. Andrew is our key contact, assisted by one or two others from their team.XannaX have completed 3 full IT upgrades for us since 2000 and supported us as we moved to new premises – all without a hitch. XannaX had recently worked on consolidating 2 IT systems from the merging of two consultancies, and so we decided to retain them as our IT support partner for our new company. They ably assisted us with the planning and actual move and merge of our systems, ensuring that compatibility of hardware and software and accessibility was not compromised. We would highly recommend having a conversation with XannaX if you are looking for a new IT support partner.
Lorraine George, Director - Sept 2009
