Capacity Management

The primary goal of capacity management is to ensure that IT capacity meets current and future business requirements in a cost-effective manner. By recording and analyzing performance statistics of your monitored devices we can accurately manage your system capacity and forecast future requirements.

Whether your need to monitor and plan for free drive space on your storage network, available electrical capacity on your data center UPSs or how much head-room is left in your cooling solutions, we can do it all.

ITIL version 3 views capacity management as comprising three sub-processes: business capacity management, service capacity management, and component capacity management.

  • Business Capacity Management
    To translate business needs and plans into capacity and performance requirements for services and IT infrastructure, and to ensure that future capacity and performance needs can be fulfilled.
  • Service Capacity Management
    To manage, control and predict the performance and capacity of operational services. This includes initiating proactive and reactive action to ensure that the performances and capacities of services meet their agreed targets.
  • Component Capacity Management
    To manage, control and predict the performance, utilization and capacity of IT resources and individual IT components.

 

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